Please read our terms and conditions careful through as to acquaint yourselves if you plan to deal with us
Our payment terms are strict and non negotiable. 70% at order and 30% 7 working days before delivery date. If the order should be cancelled the whole deposit is lost as the vehicles are already paid for and assembly has started. The vehicles stay the property of 2Life Shuttles (Pty) Ltd (the manufacturer/distributor) until such time as the full price has been paid.
We only accept EFT payments. Only when payment is reflected in our account does the assembly start. We do not accept LC’s, cheques or credit cards.
We give a standard warranty of 6 months on the vehicle except the battery pack. The warranty is subject to certain terms and conditions.
An extended warranty can be negotiated for another 6 months if negotiated and instituted before the lapse of the first 6 months. After the warranty period a service contract can be negotiated subject to certain terms and conditions and beneficial to both parties.
Terms and conditions of the warranty: Should any break down on the vehicle be proven to be the result of negligence and or abuse of the vehicle by either the owner or any representative of the owner (either duly authorized or not) the cost for such repairs will be for the account of the owner. The verdict of the technician or person responsible for the repair of the breakdown and or damage is final. The warranty does not cover any damage to the vehicle as a result of an accident, whether by the authorized person driving the vehicle or any other party. If a breakdown and or damage to the vehicle was caused by an accident or any other reason we will assist in the repairs but the cost will be for the account of the client/owner.
Although great care is taken in making the electric vehicles safe, we cannot be held liable or responsible for any injury or death caused by operating and or driving these vehicles. No unauthorized and or technical unqualified person should endeavour to repair these vehicles. Children and or any unlicensed individual should not operate and or drive these electric vehicles. Any use outside the parameters of the intent of these vehicles whether on purpose or through ignorance is strictly prohibited and indemnifies us (2Life Shuttles (pty) Ltd and all our representatives) from any blame and or claim.
If it is lead acid batteries the warranty is carried by the manufacturer and is for a period of 12 months from the date of installation and is subject to their terms and conditions. If it is a Li-ion battery pack the warranty is for 5 years subject to the terms and conditions of the manufacturer.
Wear and Tear:
Normal wear and tear is not covered by this warranty and such items are tyres (including rims), shocks, lights, glass (including windscreens), brake shoes (including the drums) and any other item deemed to resort under wear and tear.